By placing an order, you confirm that you have read, understood, and accepted the following policies:
Cancellation:
- Cancellations are accepted before the product is shipped or produced. Once shipped, orders cannot be canceled.
Return or Resend:
- Our return policy lasts for 15 days from the date of item arrival. After this period, refunds or resends are not available.
- You can choose to:
- Return: We accept returns for faulty items shipped by us. Proof of purchase is required.
- Resend: We will resend the correct product for items faulty due to our error.
Refunds:
- Once your return is received and inspected, we will notify you about the approval or rejection of your refund.
- Approved refunds will be processed and credited to your original payment method within a certain timeframe.
Please note that certain items are non-returnable, and return shipping costs are your responsibility. For damaged items upon receipt, we can refund a partial amount to compensate for the inconvenience.
